Nathaniel Galicia Chien
was driving near Interstate 580 in their Tesla Model Y when they began hearing
the gush of wind.
“I thought a window was open but half a minute
later the entire glass top of the roof just flew off in the wind.”
– said Chien.
Soon after his parents—who
were in the same car as him—received the Tesla Model Y from the dealership in California, they began hearing this noise. They also noticed other
problems like gaps’ unevenness and similar spacing issues. Nobody
expected any issues with the crossover’s giant panoramic glass roof on the
same day, but the problems got worse.
It’s been years since
Tesla’s been batting off these quality-related issues, and nothing has changed
even after the launch of the Y model in 2019. In fact, last summer, Tesla scored
last in the survey filled by customers in research by JD Power. In addition,
owners often choose online podiums to complain and rant about the paint and
trim problems. There are also loose seatbelts and indentations in the seats!
But who could’ve thought that an entire rooftop would fly off on a highway?
Thankfully, no one got
injured during the scene. Chien confessed that his family informed the
California Highway Patrol instantly and informed them regarding the potential
hazardous dealership in Dublin related to their now Tesla convertible Model Y!
representatives suggested that it was either the deal on the roof that was
problematic or maybe they just missed sealing the roof completely (say what?!).
The dealer apparently offered free service after this near-death experience,
but the family rejected. Chien has also said that his parents may never buy
this vehicle again.
I don’t think anyone was hurt and it’s easy to laugh about it in hindsight, but this could be a serious problem if it happens
again.” – He said.
We received no response
when we reached out to the service center in Dublin for a comment. Tesla has
also not responded.