By now you must know that the PlayStation 5 pre-ordering turned out to be messier than Sony had perceived. Last week Sony had given an impeccable presentation, but everything went downhill from there.

The presentation covered many grounds – it confirmed the release data as well as the price, which are 12^th November and $499, respectively. However, it failed to convey the most important message to the buyers: where to buy PS5 from. Anyway, they later clarified that error through a Tweet. However, the damage was already done by then, because many retailers had started accepting pre-orders, which resulted in a lot of chaos.

There were a couple more mistakes in the presentation. For example, many games lacked release dates.

When people started placing their pre-orders, they were faced with many problems. For example, the websites kept crashing, and then the cheaper version, “Digital Edition” started disappearing faster.

Interested buyers tried Best Buy, Target, Walmart, and Amazon – but to their utter dismay, they were met with a disappointing and trashy experience. There were technical issues, the website kept showing timeout error, the pages took a lot of time to load, and by the time someone got to the page, the stock would already be out.

During this chaotic regime, Sony stayed quiet. However, the company broke its silence on Saturday with an earnest and genuine apology and by stating that, to be honest, the preorders of PS5 could have been way smoother and thus, we sincerely apologize for that. Indeed, retailers will be sharing more details soon.

Sony also conveyed that the supply for consoles will improve very soon! For now, Sony has confessed that it’s sorry for the mess during the pre-ordering and promised that retailers will convey more details regarding the consoles in future.

It’s actually nice to see Sony admitting its mistake and lack of foresight. Hope the PlayStation fans are pleased with the launch!