Beyonce And Other Celebrities Spied On By Twitter’s Fake Help Desk Tickets

  • AUTHOR: dua
  • POSTED ON: July 28, 2020

the major hack of prominent personalities like Elon Musk, Jeff Bezos, Kanye
West, etc Twitter is once again under the radar for spying on known celebrities
like Beyoncé and others. We seriously need to investigate what’s going on here.

Twitter’s internal policies permitted members of the security team to gain
control of the personal information of celebrity users like Beyoncé – and that
too, without their permission!

reports that the security team has more than 1500 employees and contractors and
it has access to internal tools and applications that give them access to
user’s confidential information like their phone numbers, email address,
approximate location, etc so that they can monitor the accounts in case of
fraud or other serious violations.

the leniency applied while gaining access to these tools is highly questionable
because some contractors often spy on celebrity accounts. Bloomberg reveals
that these employees submit fake help desk tickets to gain access.

spokesperson for Twitter has emailed Business Insider and clarified that the
company doesn’t tolerate such misuse of power. Hence, when and if such
incidences occur, it results in instant termination.

some hackers gained access to internal tools and literally hijacked the
accounts of more than 100 high-profile individuals and companies. This control
essentially gave them the liberty to perpetuate the Bitcoin scam.

was quick to respond to these malicious activities and said that it was a
result of a “coordinated social engineering attack.” You must be wondering what
that is? It’s basically a technique that requires manipulation of victims in
order to acquire information regarding an organization. Due to this, they were
able to access the internal tools and eventually the personal information –
even private messages.

Week, it came to our attention that approximately 1000 employees had access
to these tools – this makes it challenging for the company to protect users
against hacks of this nature. 

Updated July 28, 2020
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